Insurance Retail
Drive Connected Engagements
Retail agencies face pressure to meet rising customer expectations while navigating evolving regulations and legacy system challenges. Moder empowers retail agents and brokers with tailored solutions that streamline operations, enhance compliance, and optimize customer experiences.
From business development to claims and renewals, our tools boost efficiency and agility. Automation and analytics accelerate decision-making, freeing your team to focus on higher-value work. Combined with expert offshore support, white-labeled servicing, and seamless API integrations, our solutions help you scale efficiently without compromising quality.
Our offerings
Our end-to-end policy servicing— from new business development to servicing and renewals—enables faster turnaround times and elevates both broker efficiency and client satisfaction.
• Business Development and Lead Gen
• New Business
• Policy Servicing
• Accounting and Quality Assurance
• Claims
• Renewals
• Process communication, system/data conversion projects
Retail Commercial Lines
Retail Employee Benefits
We take the complexity out of employee benefits administration—generating new business, managing enrollment, and benefits—so your teams can stay focused on delivering a standout experience.
• Business Development and Lead Gen
• New Business
• Open Enrolment
• Benefits Administration
• Renewals
• Compliance
• Accounting and Quality Contro
Retail Personal lines
We efficiently manage high-volume, high-frequency service requests—such as policy changes, billing inquiries, and claims—with speed and accuracy, ensuring a seamless and consistent customer experience
• Business Development and Lead Gen
• New Business
• Policy Servicing
• Accounting and Quality Assurance
• Claims
• Renewals
• Process communication, system/data conversion projects
Our Services
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Redefine CX, strengthen compliance
Enhance customer experience with seamless, personalized interactions
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Reengineer operations, accelerate performance
Streamline operations, reduce costs, and improve efficiency.
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Reimagine Processes. Enhance Growth.
Leverage technology to transform operations through automation, analytics, and seamless integration.
Expertise you can count on
With a sharp focus on Carrier insurance, we bring hands-on experience across underwriting, policy servicing, claims, and compliance—ready to deliver from day one.
Scalable, trained talent:
Our onshore and offshore teams are well-versed in insurance processes and compliance, so you can grow without compromising quality.
Digital-first approach:
We streamline workflows, reduce manual effort, and future-proof operations with automation and digital tools, improving all round performance.
Built for your business:
From front-end improvements to back-office optimization, our solutions are tailored to the needs of Carrier agencies
Deep insurance and regulatory expertise:
We’re more than a vendor—we’re your strategic partner–helping your business navigate complexity, boost performance, and drive long-term value.
Digital services
Our Digital Services are designed to meet the fast-evolving needs of retail agents and brokers, delivering speed, precision, and compliance across the value chain.
Streamlined front- and back-office operations—from intake and quoting to policy servicing and claims—with automation, intelligent workflows, and seamless system integrations.
Automated data capture and real time validation and API-led system integrations eliminate backlogs, reduce manual errors, and enhance efficiency.
Compliance-focused tools ensure regulatory adherence while analytics-driven insights support smarter, faster decision-making.
The result: faster cycle times, leaner operations, and stronger service for agents and policyholders.
Explore our knowledge hub
Expert perspectives and industry insights
Blogs
Case Studies
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